Privacy policy

Privacy Policy — West Coast Product & Supply Co.

Last updated: April 2026

West Coast Product & Supply Co. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit westcoastproductsupply.com or interact with our services.

By using our website, you agree to the practices described below.


1. Information We Collect

A. Information You Provide

We collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Company or organization details

  • Order information

  • Support inquiries

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed

  • Referring URLs

  • General location (city/state level)

  • Cookies and tracking data

C. Payment Information

Payments are processed securely through third‑party providers (Shopify Payments, PayPal, or other processors). We do not store or have access to your full credit card details.


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates

  • Improve website performance

  • Prevent fraud and unauthorized activity

  • Comply with legal and regulatory requirements

  • Send service‑related messages (not marketing without consent)

We do not sell personal information.


3. Sharing Your Information

We may share information with trusted third parties only when necessary:

  • Shipping carriers (UPS, FedEx, USPS, freight carriers)

  • Authorized distributors for product fulfillment

  • Payment processors

  • Fraud prevention and security tools

  • Shopify, which powers our online store

These partners are required to protect your information and use it only for the services they provide.

We do not sell or rent your personal information to marketers or data brokers.


4. Nationwide Fulfillment & Data Handling

We fulfill orders from:

  • Our Mission Viejo, CA fulfillment location

  • Authorized distributor warehouses across the United States

Customer information may be shared with distributors only for the purpose of fulfilling your order.


5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality

  • Improve performance

  • Analyze traffic

  • Remember preferences

  • Support secure checkout

You may disable cookies in your browser settings, but some features may not function properly.


6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Maintain accurate business records

  • Comply with legal obligations

  • Resolve disputes

You may request deletion of your information at any time (subject to legal requirements).


7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

  • Request details about how your data is used

To exercise these rights, contact us at info@westcoastproductsupply.com.


8. Security

We take reasonable measures to protect your information, including:

  • Encrypted checkout

  • Secure payment processing

  • Access controls

  • Fraud prevention tools

No method of transmission is 100% secure, but we work to safeguard your data to the best of our ability.


9. Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the privacy practices of those websites.


10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect information from minors.


11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the updated date.


12. Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

Email: info@westcoastproductsupply.com Phone: 949‑288‑3497 Mailing Address: 22922 Los Alisos Blvd #K312 Mission Viejo, CA 92691