Terms of service

Terms of Service — West Coast Product & Supply Co.

Last updated: April 2026

Welcome to West Coast Product & Supply Co. (“we,” “us,” “our”). By accessing or purchasing from westcoastproductsupply.com, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General Conditions

By using this site, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information & Availability

We offer professional‑grade AV/UC hardware, wireless video solutions, connectivity products, and related accessories. Product availability may vary based on distributor inventory, manufacturer supply, or regional restrictions.

We make every effort to display accurate product information, but we do not guarantee that descriptions, pricing, or availability are error‑free. We reserve the right to correct errors or update information at any time.

3. Pricing & Payment

All prices are listed in U.S. dollars. We reserve the right to modify pricing at any time without notice.

Accepted payment methods are displayed at checkout. By completing a purchase, you authorize us and our payment processors to charge your selected payment method for the total amount of your order.

4. Order Processing & Fulfillment

Orders are processed within 1–2 business days unless otherwise noted. We fulfill and ship orders nationwide from:

Our Mission Viejo, CA fulfillment location, and
Authorized distributor warehouses across the United States

This distributed fulfillment model ensures faster delivery and broader inventory access.

We reserve the right to limit or cancel quantities purchased per person, per household, or per order.

5. Shipping

Shipping methods, carriers, and estimated delivery times are shown at checkout. Delivery estimates are not guaranteed and may be affected by carrier delays or supply‑chain conditions.

For full details, please review our Shipping Policy.

6. Returns & Refunds

Returns are accepted within 30 days of delivery for most new, unused items in original packaging.

Refunds are issued to the original payment method once the returned item is received and inspected.

For full details, please review our Refund Policy.

7. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed on our site.

We reserve the right to cancel orders if inaccurate or fraudulent information is provided.

8. Third‑Party Vendors & Distributors

Some products may ship directly from authorized distributors or manufacturers. We are not responsible for delays, errors, or damages caused by third‑party carriers or vendors, but we will assist in resolving issues when possible.

9. Prohibited Uses

You may not use our site or products for:

Any unlawful purpose
Violating any regulations or laws
Infringing on intellectual property rights
Uploading malicious code or interfering with site functionality
Collecting personal information for unauthorized purposes

We reserve the right to terminate your use of the service for violating any prohibited use.

10. Limitation of Liability

To the fullest extent permitted by law, West Coast Product & Supply Co. is not liable for any indirect, incidental, punitive, or consequential damages arising from your use of our site or products.

Our total liability for any claim shall not exceed the amount paid for the product in question.

11. Indemnification

You agree to indemnify and hold West Coast Product & Supply Co. harmless from any claims or demands arising from your breach of these Terms or your misuse of our services.